ECAV's Service Approach
Service with a smile!
As a audio visual integrator and installer, we appreciate what is required to ensure a successful outcome for our clients, and the importance of working co-operatively with architects, engineers, builders and electrical contractors.
We use a series of well developed procedures and tools through-out the project life-cycle. These include services for:
AV Consultancy |
We work with our clients to determine how AV technologies would best fit their business needs, considering budget, existing equipment, and operating environment.
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Installation |
East Coast Audio Visual assumes full responsibility for the successful implementation of the design, installation, calibration and commissioning of the audio visual system. |
Purchasing of products & parts |
A combination of sensible practices for purchasing product, along with strong relationships with the manufacturers help ensure a easy purchasing experience. |
Training |
From as simple as a basic hand-over through to formal training sessions along with user and operations manuals, we will provide the level of training support to suit your needs and environment.
Where accreditation is important, such as for teacher training on interactive techonlogies, we provide fully qualified trainers. |
Post-sales support |
Once you've made your purchase and received your goods, you still want to feel comfortable that it will be looked after in case something goes wrong. |
Maintenance and Repair |
If it turns out that there are technical problems with your equipment, we provide a range Service and Repair facilities.
For more sophisticated AV environments, this may include preventative and remedial maintenance services. |
Financing |
ECAV provides financing services for those wanting to treat AV equipment as an operating cost via a lease/rental arrangement. |
