ECAV Privacy Policy

  1. General

East Coast Audio Visual (ECAV) is strongly committed to protecting users’ privacy. This document sets out our policy on the use of personal data relating to users which has been collected in relation to their access to and use of the Site.

  1. Information We Collect

Information voluntarily provided to us:  For example when you sign up to our services, subscribe to our communications, provide information to us and/or access certain resources on our website

Information we collect automatically:  When you use our services or browse our website we may collect information such as:

  • IP addresses: We use IP addresses to collect statistical information about the areas of the site that users are visiting, and general “traffic” data and to identify a particular user in relation to items being viewed. This information allows us to determine what is most beneficial for users, and facilitates us in continually improving the overall site for our users.
  • Cookies: A “cookie” is a small amount of data that is sent to a user’s browser from a web server and stored on a user’s computer, used to store and track information about the user. When you visit our site, we may use cookies containing information (such as a unique user ID) to track your usage of our site. ECAV may also utilise basic cookies to enable caching of our content in your browser to help accelerate page loading performance.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our site.

  1. Use of Information

In general, ECAV will only use the information you provide to us for the purpose for which such information was provided. You may opt-out of receiving communications from us by following the instructions set forth in the Opting Out and Unsubscribing section below. We reserve the right to access and to disclose personal information to comply with applicable laws and lawful government requests, to operate our systems properly or to protect either ourselves or our users.

We may use your personal information to:

  • Provide our website or our services to you
  • Improve our website, your browsing experience and/or the services we provide you
  • Send information or marketing communications to you which we think may be of interest to you
  • Deliver tailored advertising
  • Respond to any communications you may send us
  1. Retention of Personal Information

We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the services we provide, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements. We will delete this information from the servers at an earlier date if you so request, as described in “Opting Out and Unsubscribing” below.

  1. Security

The Site has industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. While there is no such thing as “perfect security” on the Internet, we will take reasonable steps to ensure the safety of your personal information.

  1. Opting Out & Unsubscribing: Reviewing, Correcting and Removing Your Personal Information

Upon request we will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be deleted from our records

To exercise any of these rights, please contact us at general@ecav.com.au

This policy was last updated: 20th August, 2019.

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